To which countries do we ship?

We ship all our products worldwide to all countries.

How much is the shipping cost?

We provide standardised shipping costs in order to ensure the most timely and reliable delivery experience for our customers. Shipping cost prices vary per country and are shown in the checkout.

How long will it take for an order to ship?

You will receive an email confirmation when your order is placed. In the following email you will receive a tracking number for when the order ships. This way you can track the order along its journey to you.

Note: If you did not receive an email confirmation for your order, make sure to check your spam folder.

Shipping times

Netherlands: 1 – 2 workdays
Belgium: 1 – 2 workdays
France: 2 – 4 workdays
Germany: 2 – 4 workdays
Luxembourg: 1 – 2 workdays
Denmark: 2 – 3 workdays
Hungary: 3 – 4 workdays
Croatia: 3 – 4 workdays
Ireland: 3 – 4 workdays
Italy: 3 – 4 workdays
Austria: 3 – 4 workdays
Czech Republic: 3 – 4 workdays
Poland: 3 – 4 workdays
Portugal: 3 – 4 workdays
Slovakia: 3 – 4 workdays
Slovenia: 3 – 4 workdays
Spain: 3 – 4 workdays
Sweden: 3 – 4 workdays
Lithuania: 4 – 6 workdays
Romania: 5 – 7 workdays
Bulgaria: 5 – 7 workdays
Cyprus: 4 – 6 workdays
Estonia: 5 – 7 workdays
Finland: 4 – 6 workdays
Greece: 4 – 6 workdays
Malta: 4 – 6 workdays
Rest of the world: 5 – 10 workdays

Can I cancel my order?

You have the option to cancel orders 14 days after the order is placed. Only unpack or use the product to the extent necessary to assess whether you wish to keep the product. Please contact hello@human-pro.com to cancel orders.

What is your refund policy?

If you want to make use of your right of withdrawal, at most the costs of return will be for your account. The full amount paid will be refunded as soon as possible, but no later than 14 days after the return or cancellation.